FAQ
Frequently Asked Questions
About Reservation / Reception
Weekends and New Year holidays are very busy and we may refuse a booking. In order to attend a lesson when you wish, we strongly recommend making a reservation in advance.
We have an online booking form, an email address or are available on several messaging platforms. Get in touch and we can work out the details.
You can book if we have availability. We may not be able to take reservations on weekends and New Year’s holiday as we are very busy on these days.
If you wish to book a lesson, we strongly recommend online booking.
Yes, we accept credit card.
We will charge cancellation fee as below except the cancellation due to the weather, snow or other operational conditions outside of the control of the school. Please contact us if you would like to transfer it to another date.
3 or 4days before : 30%
2 days before : 50%
The day before ： 100%
About the lesson
Equipment rental is not included in the price of lessons. You can make your equipment reservation online.
Only when you ride a lift during the lesson. You can purchase lift tickets even during lessons. If you are unsure if you need a lift ticket or not please bring around 5,000 yen with you.
If you are of a higher than first time standard please purchase the lift ticket before your lesson.
Lessons are always held unless all the lifts and the gondola stop running at the ski area.
You can leave the lesson anytime you want. However, we cannot give you a refund or allow you to take a lesson at a different time.
It is possible for everyone to attend in one group. However, please note that lessons will always be conducted according to the pace of the lowest level.